Transportation Network Companies (TNCs) like Uber and Lyft have become popular forms of transportation in recent years. Researchers have worked to understand the qualitative impacts of these services, such as effects on the taxi industry, spatial and temporal distribution in cities, and effects on public transit; however, few studies have examined user attitudes towards TNCs and differences between heavy and lighter users of these. Additionally, few studies attempted the segmentation of users. To fill these research gaps, we conducted a megaregional survey of TNC users in the Texas Triangle Megaregion. Results indicated that most users who are motivated by the convenience of service take TNCs a few times a week or less. Those who take TNCs more regularly do so mainly for commuting purposes. Result also pointed out that these more frequent users are wealthier and are better educated.
